A deposit of 50% of the cost of the trip is required to reserve space; full payment is required 21 days prior to departure. If you make your reservation less than 21 days before your trip, the entire cost is due immediately to confirm your participation.
Due to the nature of our business, which requires early commitment of resources, full refunds will only be given for cancellations received up to 21 days prior to departure. No refunds will be issued within 21 days of departure for any reason, however, substitutions are accepted up until the time of departure. Hyak reserves the right to alter or cancel any trip due to insufficient bookings or conditions beyond our control.
RESPONSIBILITY
All participants will be required to sign a Release of Liability Waiver prior to their rafting adventure. Anyone under the age of 19 must have their waiver signed by a parent or legal guardian. A copy of the waiver can be obtained prior to your river trip by email or fax.
PAYMENTS
We accept Visa, Mastercard, debit card and company checks.
TAXES
All prices are in Canadian Funds and are subject to 6% GST and 4% Park Use Fee, with the exception of the Whitewater Weekend which is subject to 12% taxes.
